Wipro has released Recruitment 2022 notification to fill up System Engineer Vacancy. Interested candidates may apply online on before the last date.
Wipro Recruitment 2022 Notification Overview:
|Post Name||System Engineer|
|No of Posts||Various|
|Last Date to Apply||08/07/2022|
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Wipro Recruitment 2022 Eligibility Details
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails untimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends IN customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Selection Process for Wipro Recruitment 2022
Selection Will be Based either Written Exam/Interview
- Application submission
- Aptitude test
- Counselling Session (In-Person / Virtual)
- Interview Discussion
- Offer Letter Release
How to Apply Wipro Recruitment 2022 at wipro.com?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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