Genpact is hiring candidates for the role of Process Associate – ITC (Cash apps)-CPG033398 for the Noida, India location. The complete details about Genpact Off Campus Recruitment are as follows.

Company NameGenpact
Job PositionProcess Associate – ITC (Cash apps)-CPG033398
Job LocationNoida, India
Salary PackageAs per Company Standards
Job ScheduleFull-time
Job Posting DateJune 10th, 2022

Education Level:- Associate’s Degree/College Diploma

Minimum Qualifications:-

Freshers are eligible
Excellent English interpersonal skills

Preferred Experience:-

Prior cash application experience!
MS Excel knowledge

Roles & Responsibilities:-

Genpact is looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions

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Premium application, reinstatement, renewal of payment received from policy holders
Backdate and cancellation of polices in case of payment made by policy holder get bounce
Respond to email /phone queries related to disputed cases
Research and analyze the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution
See opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to track and monitor the past dues and pending items
Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a teammate to process any adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
Call out problems to senior staff members and or management as appropriate.


How to Apply for Genpact Hiring 2022?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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