A student from various disciplinescan Apply. Interested and eligible candidates can read more details below.
Amazon Recruitment 2023:
Company Name
AMAZON
Post Name
Seller Support Associate
No of Posts
Various
Job Location
Chennai
Last Date to Apply
16/01/2023
Key job responsibilities
Demonstrates effective, clear and professional written and oral communication in Tamil and English Language. Fluency in these languages are must.
Ability to handle inbound and outbound calls along with email support in Tamil and English
Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.
Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
