A student from various disciplinescan Apply. Interested and eligible candidates can read more details below.
Company Name
Groww
Post Name
Customer Success Executive
Salary
up to ₹5 LPA*
Experience
0-2 yr
Job Location
Across India
Batch
2023/22/21/20/19/18
Job Responsibilities:
Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Familiarity with Object-oriented programming with Microsoft .Net (VB and C#), VBA, Java or similar
Familiarity with Microsoft SQL Server
Familiarity with API interaction
Strong use of Microsoft Office productivity tools including, Excel, Word, Access, PowerPoint.
Ability to multi-task while managing deadlines, perform well under pressure, work independently and as a part of a team.
Ability to succeed in a collaborative, start-up-paced environment.
Good business acumen and awareness of business trends.
High degree of motivation, flexibility and creativity.
About Groww:
Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.
