A student from various disciplines can Apply. Interested and eligible candidates can read more details below.
Wipro Recruitment 2022:
| Company | Wipro |
| Job Role | System Engineer |
| Qualifications | Any Graduate |
| Experience | Freshers |
| Salary | 3.5 LPA |
| Passed out | 2022/21/20/19/18/17 |
| Job Location | Hyderabad |
Job Description:
Wipro is hiring candidates for the post of System Engineer.
For Freshers & Software Jobs Visit our website
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Job Responsibilities:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails untimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends IN customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Eligibility Criteria:
Any Graduate from any Stream
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
- Ability to interact with cross-functional teams
- Highly developed analytical and organizational skills
- Work in an agile environment to deliver high-quality software.
- Experience with distributed, multi-tiered systems, algorithms, and relational databases.
- Experience in optimization mathematics such as linear programming and nonlinear optimization.
- Ability to effectively articulate technical challenges and solutions.
- Ability to design and code the right solutions starting with broadly defined problems.
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- First read all the details of a job on this page
- Scroll down and click on APPLY HERE button
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- Click on apply button
- Now Fill the form and apply
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