Trainee Recruitment 2023 | Freshers | Thryve Digital

A student from various disciplines can Apply. Interested and eligible candidates can read more details below.

Company Name:- Thryve Digital

Job Position:- Trainee

Job Locations:- Hyderabad, India

Salary Package:- As per Company Standards

Job Category:-  Desktop and end user Support

Qualification & Skills Required:- 

• Any Degree (BE/B.Tech/B.Sc)
• Experience Required: 0 – 1 year.
• Web SSL certificates
• Ability to communicate technical issues and translate into non-technical business reviews
• Application Support with any background.

Preferred Skills:-

• Good knowledge on ITIL Process.
• Installation, Configuration and Troubleshooting on LINUX and Windows environments.
• Handling with ITSM Tools.
• Good in fixing temporary issues by restarting managed servers and services in the event of failures.
• Good knowledge on Windows Server Migrations, Upgrades & Patches.
• Involved in troubleshooting various issues in different environments like DEV, QA and Production Environments.
• Professional with Incident & Change Management.
• Having knowledge on creation and renewal of SSL certificates.
• Having good knowledge on all aspects of configuration, load balancing, troubleshooting, applications, performance tuning.
• Create and work on change tickets/tasks related to windows/LINUX servers on QA/PROD regions on new upgrades/migrations.

Responsibilities:-

• The role requires more technical and solution orientation.
• The role possesses critical thinking skills and the ability to understand the issues and provide appropriate resolution.
• Coordinating with the vendors & SMEs for speedy resolution Incident.
• Ensuring the incident ticket is resolved within the SLAs agreed with the Customer.
• Should be an excellent Team player & have excellent Problem solving & communication skills.

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