Microsoft is hiring candidates for the role ofCustomer Success – Internship Opportunity for Undergraduates for the Across India location. The complete details about Microsoft Recruitment Drive are as follows.
Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field with minimum 8/10 CGPA
AND 1+ year(s) work or internship experience involving technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies
Customer Success Unit creates customer value by accelerating their desired outcomes across the end-to-end cloud journey. This team enables customers across the entire lifecycle of projects with industry leading architecture, design, resilience, performance, scale, operational policies & processes, and operations support. They also funnel back learnings from our customer projects into the Microsoft cloud engineering process to ensure that Microsoft cloud is the most secure, reliable and high performing cloud in the world.
Few Roles Under Customer Success:
Cloud Solutions Architecture
Understanding Customer/Partner Technical Environment – Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels
Architecture Design and Deployment – Leverages an existing architecture approach or reference architecture to propose a solution or achieve Microsoft’s agreed commitments to the customer/partner. Assesses customer/partner needs and gathers information that helps others to identify growth opportunities.
Practice Development – Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.
Trusted Advisor – Works with internal teams and begins building relationships with customer/partner/MCS technical specialists under the guidance and supervision of others.
Customer Usage – Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer’s environment and applications are well-architected.
Microsoft Recruitment Drive Application Process:-
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
